NEC EU Returns & Exchanges

We want you to love your new fashion finds, but if you are not completely satisfied, we offer a hassle-free return policy within 30 days of delivery. Please ensure all items are unworn, unwashed, and still have their original tags attached.

1

Initiate Your Request

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging and include the printed return authorization slip inside the box.

3

Ship It Back

Affix the prepaid shipping label provided in the portal and drop off your package at any authorized carrier location across the EU.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing